Last Updated: April 24, 2026
Welcome to PackAndPurr. By accessing or using our website at packandpurr.com and purchasing our products you agree to be bound by these Terms and Conditions. Please read them carefully before using our site. If you do not agree with any part of these terms please do not use our website.
1. ACCEPTANCE OF TERMS
By accessing packandpurr.com you confirm that you are at least 18 years of age, have read and understood these Terms and Conditions, and agree to be legally bound by them. We reserve the right to update these terms at any time without prior notice. Your continued use of our website following any changes constitutes your acceptance of the new terms.
2. USE OF OUR WEBSITE
You agree to use packandpurr.com only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site. You must not misuse our website by introducing viruses, attempting unauthorized access, or engaging in any conduct that is harmful, offensive, or disruptive. We reserve the right to suspend or terminate your access to our site at any time for any reason without notice.
3. PRODUCTS AND PRICING
All products listed on packandpurr.com are subject to availability. We reserve the right to discontinue any product at any time without notice. All prices are displayed in US Dollars and are subject to change without notice. We make every effort to ensure product descriptions and images are accurate however we do not warrant that product descriptions or other content on our site is accurate, complete, or error-free. In the event a product is listed at an incorrect price due to a typographical error we reserve the right to cancel any orders placed at the incorrect price.
4. ORDERING AND PAYMENT
When you place an order through packandpurr.com you are making an offer to purchase the selected products at the listed price. We reserve the right to accept or decline your order for any reason. Once your order is confirmed you will receive an email confirmation with your order details. Payment must be made in full at the time of ordering. We accept major credit and debit cards through our secure payment processor. All payment information is encrypted and processed securely. We do not store your full payment card details.
5. SHIPPING AND DELIVERY
We ship to addresses within the United States only. Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, natural disasters, or other circumstances beyond our control. Risk of loss and title for purchased items passes to you upon delivery to the shipping carrier. Please refer to our Shipping Policy for full details on shipping times and costs.
6. RETURNS AND REFUNDS
Our return and refund policy is outlined in our separate Refund and Returns Policy which is incorporated into these Terms and Conditions by reference. By purchasing from us you agree to the terms of our Refund and Returns Policy. We reserve the right to refuse returns that do not comply with our policy.
7. INTELLECTUAL PROPERTY
All content on packandpurr.com including but not limited to text, graphics, logos, images, and software is the property of PackAndPurr and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on our site without our express written permission. You may view and print pages from our website for personal non-commercial use only.
8. USER ACCOUNTS
If you create an account on packandpurr.com you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to terminate accounts at our discretion.
9. PRODUCT REVIEWS AND COMMENTS
By submitting a product review or comment on our website you grant PackAndPurr a non-exclusive, royalty-free, perpetual license to use, reproduce, and publish that content. You agree that your reviews and comments will not contain unlawful, abusive, or inappropriate content. We reserve the right to remove any review or comment at our discretion.
10. DISCLAIMER OF WARRANTIES
Our website and products are provided on an as-is and as-available basis. PackAndPurr makes no warranties express or implied regarding the operation of our website or the products sold through it. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components. To the fullest extent permitted by law we disclaim all warranties express or implied including but not limited to implied warranties of merchantability and fitness for a particular purpose.
11. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law PackAndPurr shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from these Terms and Conditions or your use of our site shall not exceed the amount you paid for the product giving rise to the claim.
12. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless PackAndPurr and its officers, directors, employees, and agents from any claims, damages, losses, costs, and expenses including reasonable legal fees arising from your use of our website, your violation of these Terms and Conditions, or your violation of any rights of a third party.
13. PRIVACY
Your use of packandpurr.com is also governed by our Privacy Policy which is incorporated into these Terms and Conditions by reference. By using our website you consent to the collection and use of your information as described in our Privacy Policy.
14. GOVERNING LAW
These Terms and Conditions shall be governed by and construed in accordance with applicable e-commerce and consumer protection laws. Any disputes arising from these terms or your use of our website shall be resolved through good faith negotiation. If negotiation fails disputes shall be submitted to binding arbitration.
15. SEVERABILITY
If any provision of these Terms and Conditions is found to be unenforceable or invalid that provision shall be limited or eliminated to the minimum extent necessary so that these Terms and Conditions shall otherwise remain in full force and effect.
16. ENTIRE AGREEMENT
These Terms and Conditions together with our Privacy Policy, Refund and Returns Policy, and Shipping Policy constitute the entire agreement between you and PackAndPurr regarding your use of our website and supersede all prior agreements and understandings.
17. CONTACT US
If you have any questions about these Terms and Conditions please contact us at info@packandpurr.com. We will respond to all inquiries within 24 to 48 hours. Our support hours are Monday through Friday 9:00 AM to 6:00 PM EST.
Thank you for choosing PackAndPurr. We appreciate your trust and look forward to serving you and your beloved pets.
© 2026 PackAndPurr. All Rights Reserved.