Last Updated: April 24, 2026
Welcome to PackAndPurr (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit packandpurr.com and make purchases from us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
1. INFORMATION WE COLLECT
We collect information you provide directly to us including your full name, email address, shipping and billing address, and phone number if provided. We also collect payment information including credit and debit card details which are processed securely and never stored in full. We collect order information including products purchased, order history, and transaction amounts. We also automatically collect technical information including your IP address, browser type, device information, pages visited, and time and date of visits.
2. HOW WE USE YOUR INFORMATION
We use the information we collect to process and fulfill your orders, send order confirmations and shipping updates, respond to customer service requests, send promotional emails about new products and special offers which you can unsubscribe from at any time, improve our website and customer experience, detect and prevent fraud, and comply with our legal obligations.
3. HOW WE SHARE YOUR INFORMATION
We do not sell, trade, or rent your personal information to third parties. We share your information only with payment processors who handle your transactions securely, shipping partners who need your name and address to deliver your orders, trusted service providers who assist us in operating our website under strict confidentiality agreements, and legal authorities when required by law or valid legal request.
4. COOKIES AND TRACKING
Our website uses cookies which are small text files stored on your device to keep you logged in, remember your cart contents, understand how you use our site, and improve your browsing experience. You can control cookies through your browser settings though disabling them may affect some site features. We use essential cookies required for the site to function, analytics cookies that help us understand usage, and marketing cookies that help us show relevant content.
5. DATA SECURITY
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption indicated by the padlock in your browser to protect data transmitted between your device and our servers. However no method of transmission over the internet is 100% secure and while we strive to protect your information we cannot guarantee absolute security.
6. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically retained for 7 years for tax and accounting purposes.
7. YOUR RIGHTS
You have the right to access a copy of the data we hold about you, request correction of inaccurate data, request deletion of your personal data, unsubscribe from marketing emails at any time, and request your data in a portable format. To exercise any of these rights email us at info@packandpurr.com and we will respond within 30 days.
8. CHILDREN’S PRIVACY
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child please contact us immediately at info@packandpurr.com.
9. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the Last Updated date at the top. We encourage you to review this policy periodically to stay informed.
11. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy please contact us at info@packandpurr.com. We take privacy seriously and will respond to all inquiries within 24 to 48 hours. Our support hours are Monday through Friday 9:00 AM to 6:00 PM EST.
By using packandpurr.com you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
© 2026 PackAndPurr. All Rights Reserved.